AI Assistant for Auto Repair Shops | Status Updates Without the Phone | VirtualWorks.ai
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For Auto Repair Shops

Grease on your hands. Status updates off your back.

Every "is my car ready?" question pulls someone out from under a vehicle. VirtualWorks gives your shop an AI assistant that answers chats on your website 24/7: it books appointments, answers status questions from the job notes you keep anyway, handles after-hours drop-off logistics, and sends pickup notices the moment a car is done. Behind it: a website and web presence managed for you.

Get Started → 💬 Chat with us to try it live

Live in 48 hours · No contracts · 30-day guarantee

Sound Familiar?

The phone is competing with the work.

Auto repair shops lose hours and jobs to the same interruptions every day.

  • "Is my car ready?" calls interrupt the exact work that would make the car ready.
  • A new customer calls while everyone is in the bays. Voicemail. They book at the shop that picked up.
  • "Can I drop it off tonight?" questions come in after close, when nobody is there to answer.
  • No-show appointments leave bays idle while other customers wait days for a slot.
  • Review requests get forgotten in the rush of pickup and payment.
What Your AI Handles

Status, booking, and drop-offs, without pulling anyone off a job.

Your AI answers from the information your shop already tracks: job status, hours, drop-off procedure, and your booking calendar. Here is the kind of exchange it handles:

Example: status check
CustomerIs my car ready?
Your AIYour Camry is in the bay now. Latest note: brakes done, alignment next, ready by 4pm. I will message you here the moment it is ready for pickup.
Example: quote request
CustomerHow much for front brakes on a 2016 F-150?
Your AIWe quote brakes after a quick inspection so the number is real, and the inspection is free with the repair. Want tomorrow at 9am?
Example: after-hours drop-off
CustomerCan I drop my car off tonight after close?
Your AIYes. The drop box is left of the front door. Fill out an envelope, drop the key, and I will get you on the schedule for first thing tomorrow. What is the issue?
Example: pickup notice
Your AIHi Ray, your truck is ready for pickup. Total is $412.80, matching the estimate. We are open until 6pm today.
CustomerOn my way

These conversations are illustrative examples of what the assistant handles, not transcripts. Yours is configured with your real services, prices, staff, and policies.

It also books appointments and reminds people so bays stay full, sends review requests after pickup, answers hours, towing, and loaner questions with your policies, and routes anything unusual to you immediately. Update a job status once and the assistant handles every "is it ready" question that follows.

How It Works

From intake form to answering customers in 48 hours.

1

Tell us about your shop

Fill out the intake form: services, hours, drop-off procedure, and the pricing you are comfortable quoting up front. About ten minutes.

2

We build and configure

Within 48 hours your AI is configured with your policies and connected to your booking calendar, with your website built or refreshed alongside it.

3

You test it yourself

Open the chat on your own site, ask it the hard questions, and adjust the wording, policies, and escalation rules until it sounds like you.

4

It answers, books, and keeps building

From then on it works around the clock. Need something changed or added later? Say it in plain English and it happens.

Pricing

Straightforward pricing. No contracts.

Three managed tiers, one custom lane. Every tier is month to month with a 30-day guarantee.

SiteStack $197/mo Your website, built by AI in 48 hours and managed for you. Change anything in plain English.
PresenceStack $297/mo The website plus your presence: reviews, tracking, Google Business Profile, and ads readiness.
Full Stack $397/mo Everything above plus the AI assistant answering chats on your website 24/7, booking your calendar, and sending alerts to your Telegram.
Custom Let's talk Built around your systems, integrations, and compliance requirements. Scoped with a fixed price.

Month to month. 30-day guarantee on managed tiers. See full pricing →

Frequently Asked Questions

Auto repair questions, honest answers.

Will it quote repair prices?
Only what you approve. If you publish flat rates for oil changes or common services, it quotes them exactly. For everything else it explains your inspection-first process and books the appointment. It never invents a price to keep a customer talking.
How do the status updates actually work?
You or your service writer update a job's status once, in one place. From then on the assistant answers every status question from that note and sends the pickup message when you mark the job done. One update instead of a day of interruptions.
Can it integrate with our shop management system?
The managed tier runs on Google Calendar booking plus simple status notes. Direct integration with shop management platforms is scoped as a custom build. Tell us what you run and we will tell you honestly what it takes.
Does it upsell customers?
No. It says what you configure it to say. If you want it to mention that an inspection found something and ask the customer to call for details, it can do exactly that and nothing more.
What about vendors and other non-customer messages?
It screens. Customers get answers and bookings; anything it should not handle gets routed to you or the person you designate on Telegram, so the front counter stops being a switchboard.

Fix cars. Let the AI work the counter.

Fill out the intake form and your shop's AI assistant, website, and web presence can be live in 48 hours.

Start Your Setup →

Or chat with us right now and try the assistant yourself. It is the same AI we set up for your shop.

Chat with us Get Started